They Know Exactly What They’re Doing

For those of us who naturally see the best in people, it can feel almost impossible to accept the truth that some people intend the harm they cause. You tell yourself they “didn’t mean it,” “weren’t thinking,” or “didn’t realize their actions or words were hurtful,” because facing the reality of their intentional actions is deeply painful. Yet more often than not, the harm was not accidental. It was calculated, conscious, and deliberate. One of the most evident signs is that people who cause harm can control themselves when it benefits them. Someone who screams, mocks, or belittles you in private can somehow remain calm, charming, and composed in front of church members, coworkers, or anyone whose opinion matters to them. A person who claims they “can’t control their temper” suddenly becomes gentle when there’s an audience. Someone who insists they “didn’t know their words were hurtful” somehow manages to choose their tone with surgical precision when speaking to people they want to impress. Selective behaviour is not an accident; it’s evidence of awareness. If they can control their actions and tongue depending on the crowd, they know what they’re doing.

This truth also becomes evident in the way they manipulate their words to suit the audience. They may speak harshly at home, but soften their tone in public. They may accuse you of being “too sensitive,” yet carefully craft their words for others to ensure they appear kind or reasonable. Their narrative shifts to whatever makes them look good and you look unstable. People who genuinely have no idea they’re causing harm don’t need evolving stories. But those who knowingly hurt you will bend their version of events depending on who they’re trying to convince. And watch what happens the moment consequences are possible—when their job, reputation, or access to you is at stake. Suddenly, they can regulate themselves with ease. The insults fade, the volume lowers, the charm turns on instantly. Someone who can adjust their behaviour that quickly was never out of control; they chose to be reckless with you because they assumed there would be no consequences.

Even their remorse reveals awareness. They often only express regret when exposure or loss becomes a threat, not when they recognize the pain they’ve caused. That isn’t repentance—it’s self-preservation. A person who genuinely didn’t realize they were hurting you wouldn’t need to be caught or confronted before acknowledging their behaviour. Accepting that people know what they’re doing when they hurt you isn’t about becoming hardened or bitter; it’s about becoming honest. You can still have a soft heart and believe in goodness, but you must stop rewriting someone’s character to fit the potential you hope they have. Abusers and emotionally unsafe people rely on your compassion to protect them from accountability. But healing requires truth, and truth requires naming what happened. Recognizing that they knew and chose their actions toward you is a crucial step in reclaiming your strength, your clarity, and your freedom.